GDPR/Cookies Policy

BASQUE BITES
Internet site: https://www.basquebites.com
Phone: +32 678 242 857
E-mail: info@basquebites.com
Address: Paseo Duque de Mandas 35, 3A
Donostia-San Sebastián
Gipuzkoa, 20012 SPAIN

+32 678 242 857 – Food Tour Operator

This GDPR and Cookies Policy (“Policy”) explains how the BASQE BITES website based in San Sebastián, Spain (“we,” “us,” or “our”) complies with the General Data Protection Regulation (GDPR) and how we use cookies on our website. We are committed to protecting your privacy and ensuring the security of your personal data. By using our website, you consent to the practices described in this Policy.

1. Personal Data Collection and Use
1.1 Legal Basis: We collect and process your personal data based on one or more lawful grounds as defined in the GDPR, such as the necessity for the performance of a contract, coåmpliance with legal obligations, and legitimate interests pursued by us.
1.2 Types of Personal Data: We may collect personal data such as your name, contact information, billing details, and any other information necessary to provide our food tour services and fulfill our contractual obligations.
1.3 Purpose of Processing: We process personal data for the following purposes:
a) Providing our food tour services, processing bookings and payments, and communicating with you regarding your tour.
b) Sending promotional emails or newsletters with your consent. c) Responding to your inquiries and providing customer support.
d) Complying with legal obligations and regulations.

2. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

3. Third-Party Disclosure We do not sell, trade, or transfer your personal data to third parties without your consent, except in the following circumstances: a) Trusted Service Providers: We may share your personal data with trusted third-party service providers who assist us in delivering our services, subject to strict confidentiality obligations. b) Legal Compliance: We may disclose your personal data if required by law, regulation, or legal process.

4. International Data Transfers If we transfer your personal data to countries outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data, such as utilizing standard contractual clauses or relying on the recipient’s Privacy Shield certification.

5. Cookies Usage
5.1 What are Cookies: Cookies are small text files placed on your device when you visit our website. They allow us to enhance your browsing experience and analyze website traffic.
5.2 Cookie Categories: We use the following categories of cookies: a) Necessary Cookies: These cookies are essential for the operation of our website and enable basic functions such as page navigation and access to secure areas. b) Analytical Cookies: These cookies collect information about how visitors use our website, helping us improve its performance and functionality. c) Marketing Cookies: These cookies track your browsing habits and enable us to provide personalized advertisements and promotions.
5.3 Cookie Consent: By using our website, you consent to the use of cookies in accordance with this Policy. You can manage your cookie preferences through your browser settings or by using the cookie consent banner on our website.
5.4 Third-Party Cookies: We may allow third-party service providers, such as analytics or advertising networks, to place cookies on our website. These cookies are subject to the respective third-party’s privacy policies.

6. Your Rights Under the GDPR, you have certain rights regarding your personal data, including: a) Right of Access: You can request access to the personal data we hold about you. b) Right to Rectification: You can request the correction or update of your personal data if it is inaccurate or incomplete. c) Right to Erasure: You can request the deletion of your personal data under certain circumstances. d) Right to Restrict Processing: You can request the limitation of the processing of your personal data in specific situations. e) Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format. f) Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes. g) Right to Withdraw Consent: If we rely on your consent for the processing of your personal data, you have the right to withdraw your consent at any time. To exercise these rights or for any inquiries regarding the processing of your personal data, please contact us using the information provided at the end of this Policy.

7. Configuration, consultation and deactivation of cookies. You can allow, block or delete cookies installed on your computer at any time by configuring the options of the browser installed on your computer.

If you choose to disable Cookies we will not be able to offer you some of our services, such as staying logged in or keeping purchases in your cart.

8. Updating Cookies Cookies on this website may be updated so we advise you to review our policy periodically.

For more information on the use of Cookies you can review the following documentation: Guide on the use of cookies from the Spanish Data Protection Agency

9. Data Security We implement appropriate technical and organizational measures to ensure the security of your personal data, protect it from unauthorized access, alteration, or disclosure, and prevent any unlawful processing.

10. Changes to the Policy We may update this Policy from time to time to reflect changes in our data practices or legal requirements. The updated Policy will be posted on our website with a revised effective date. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your personal data.

9. Contact Us If you have any questions, concerns, or requests regarding this GDPR and Cookies Policy or the processing of your personal data, please contact us at info@basquebites.com.

Last updated: June, 2023